The X-Factor in scaling franchise brands

Franchisors often struggle to support their franchisees because hiring staff, ahead of their demand curve, is challenging. DOXA® deeply understands the specific roles that franchises need to expand and helps them benefit from tapping into international talent pools. Our partnership gives you a competitive advantage in the global market and allows you to focus on what you do best — growing your franchise – and moving closer toward your vision.

Key Roles We Support

DOXA® Talent can fill nearly any role that does not require physical proximity to complete their work. While filling even more roles are a possibility, most of our franchise clients see support with functions such as:

Sales Lead Qualifiers play a critical role in both outbound and inbound lead qualification processes. They specialize in identifying potential leads, setting appointments, and nurturing relationships to convert inquiries into sales opportunities. With a focus on optimizing existing lead pipelines, re-engaging dormant leads, and maximizing opportunities with current clients, these professionals help keep your calendar full.

Customer Service Specialists excel in handling inbound calls, social media, texts, and emails, providing stellar client communication. They play a key role in building and customizing contact centers to fit business needs, integrating unique systems and software seamlessly. Their expertise in process documentation and high-standard customer interactions forms the basis for training and supervising future teams, ensuring scalable and efficient customer service growth.

Bookkeepers and Accountants excel in financial management, including bookkeeping, accounting, and assisting with resale opportunities. Their skills in financial reporting, budget analysis, tax preparation, and audit support are pivotal for business growth. They aid in informed decision-making and maintaining fiscal health, ensuring compliance, and enhancing resale prospects.

Real Estate (Opening) Managers coordinate seamlessly with business owners and vendors to launch new franchise locations. They oversee interior design, architect collaboration, signage for grand openings, utility setup, and more. Additionally, they can manage permits and equipment procurement, ensuring a smooth and timely opening process. Their expertise is pivotal in transforming a vision into a thriving physical presence.

HR Administrators spearhead HR and office management operations. They handle payroll, benefits administration, employee engagement, and support. Additionally, they assist with corporate communications, purchasing, and events management, ensuring a well-organized and supportive workplace environment. Their role is vital in fostering a positive and efficient office culture.

Email Marketing Specialists develop and implement strategies for broadcast campaigns and email automation, tailoring content to customer needs. They analyze data to test, measure, and optimize email marketing programs. Additionally, they are skilled in building and deploying effective email campaigns, ensuring high engagement and conversion rates. Their expertise is key to maximizing the impact of email communications.

Free Franchise Insights

Get all the franchise insights, news, webinar invites and reports delivered to your inbox.
With our experience helping companies expand their business and build global teams across multiple continents, we’ve harnessed our understanding of the outsourcing sector to develop a better offshoring solution for franchising.

Hire Ahead as You Scale

Our model allows you to hire ahead of the demand curve, alleviating stress as your business grows. Establishing your own center of excellence, with a high-performing team of offshore professionals from DOXA® will allow you to increase capacity and reduce expenses, helping your brand scale faster.

Rapid Access to Skilled Workers

DOXA® is a socially responsible offshore solution where we provide workers with the stability of employment while helping your brand save up to 70% on labor cost.

Provide 24-Hour Support

We provide around-the-clock support to you, which you could in turn provide to your franchisees — enhancing service delivery, and customer satisfaction.

Remote Management & Data Privacy

Our sophisticated remote management, data privacy and cybersecurity practices allow you to leverage global talent pools and maintain peace of mind.

Financial Alignment

There are no upfront fees, no recruiting costs, and no hidden fees. Our commitment to providing value is reflected in our agreements where there is always a 30-day out if we don’t meet expectations.

DOXA® by the numbers

Net Promoter Score
0
Seat Retention
0 %

What Our Clients are Saying

Join DOXA for the Right Franchise Growth

Our DOXA® is not just an outsourcing solution; we are a growth partner. Our focus is on improving your franchise unit economics and scaling your operations. Let’s grow together.

LET’S GROW TOGETHER

* Fields are required

About DOXA Talent

DOXA® Talent is your X-Factor in leveraging borderless talent to build offshore teams. With our experience helping companies expand their business and build global teams across multiple continents, we’ve harnessed our understanding of the outsourcing sector to develop a better offshoring solution. Our unique model incorporates a proprietary hiring system that targets the top 1% in any given role; requires strict remote management and security practices; and a transparent financial structure with no hidden or recruitment costs. Furthermore, our commitment to providing value is reflected in our agreements where there is always a 30-day out if we don’t meet expectations. DOXA Talent, an offshoring solution crafted by entrepreneurs, for entrepreneurs.