How Employee Training Impacts the Success of a Remote Team

An employee conducting a remote training

Remote employee training ensures everyone is aligned around common goals and processes, in addition to getting the tech and guidance they need to succeed.

Key Takeaways:

  • Employee training helps people feel connected, engaged, and satisfied with their jobs
  • Training impacts remote teams in a few important ways:
    1. Clarity on company processes
    2. More training flexibility
    3. Greater job satisfaction
    4. More inclusion and less isolation
    5. Guidance for independent work and decision-making
    6. Keeping company information secure
    7. Ensuring job expectations are aligned

It’s no secret that training is essential for any organization. But when it comes to remote work, employee training plays an even more critical role. By providing thorough and timely training for employees who are working remotely, employers can ensure that their team is prepared to handle the unique set of challenges they face. Then, the business as a whole can succeed and continue to grow.

Why does employee training matter?

Many companies may feel that spending a lot of time and energy on training can be wasteful. After all, they’re already investing in employees who can work independently and bring some knowledge in their field to the table. And the budget is tight enough as it is.

But employee training is essential for businesses to remain competitive and productive in today’s ever-evolving marketplace. Training helps employees gain valuable skills that can help them increase their productivity, boost morale, and become more efficient in their roles.

It’s important for businesses to invest in their staff because the employer-employee relationship is a mutually beneficial one: When employees are better trained and more knowledgeable, they can offer the business higher quality service or products.

This is an investment that pays off quickly due to increased efficiency on the job as well as improved customer satisfaction. Ultimately, employee training is a great way to keep your staff up-to-date with the latest industry developments while helping them grow and develop professionally.

In addition, employee training makes a huge difference in how engaged employees are and how long they stay at the company. A LinkedIn report found that 94% of employees say they would stay longer at a company if it invested in learning and development.

Learning should be an ongoing process at a company, beginning with onboarding and initial training and expanding to professional development opportunities that will help employees succeed in their roles and careers.

Remote teams in particular face challenges related to collaborating and communicating in a dispersed environment. Employee training is an effective way to help build cohesiveness among remote employees.

Remote employee training programs can help ensure everyone is on the same page regarding roles, responsibilities, and expectations. Training can give team members the tools they need to work more effectively together, no matter the distance.

How employee training impacts the success of a remote team

Employee training benefits the company in several ways, including ensuring productivity stays high, people aren’t confused about their roles and responsibilities, and employees are happy with their jobs.

Here are a few ways that employee training helps remote teams succeed:

  1. Clarity on company processes
    All employees need to be on the same page regarding company goals, vision, and processes, even if they’re not performing the same workflows. They need to know where they fit into the hierarchy. A dedicated employee training program allows you to create that clarity and consistency, so there’s less confusion. Teams will be able to collaborate more effectively and work toward a common goal.
    Investing in employee training for remote work will optimize collaboration across teams and departments since everyone will share a common understanding of workplace policies – from communication standards to task management responsibilities – which helps create a cohesive workplace culture as well as a sense of unity among colleagues who may never meet in person.
  2. More training flexibility
    You can also create a lot more flexibility with remote learning techniques. Using a training platform, you can create a more engaging learning experience and allow employees to learn according to their own needs. You can deploy the right technology to help even those who are far away feel included in the training. This kind of learning can be customized so that employees can move at their own pace, which helps them feel valued and accomplished.
  3. Greater job satisfaction
    These tactics help you generate more employee satisfaction, which is especially important in the beginning for employees. Those with exceptional onboarding experiences are 2.6 times more likely to say they’re extremely satisfied with their workplace. In addition, a great onboarding experience can improve retention by 82%.
  4. More inclusion and less isolation
    Working remotely can be isolating, especially if there is an in-office team in addition to the virtual employees. They may feel left out of activities and out of the loop in general when they’re far away or never interacting with people in person.
    Providing enhanced, engaging training opportunities can help these employees feel less isolated. They’ll feel more connected to the company’s goals when everything is presented clearly and they’re supported throughout the learning process.
  5. Guidance for independent work and decision-making
    A successful training program can also guide employees on handling different scenarios that may arise in a remote setting. For example, if you manage a team of remote customer service agents, you can train them to respond to complicated queries and handle upset customers.
    Proper guidance helps remote workers feel empowered when they’re carrying out their job duties. With comprehensive employee training, employers can provide their staff with the necessary tools and strategies required to successfully complete tasks independently.
  6. Keeping company information secure
    Training should also cover topics relating to data security and confidentiality protocols, especially if sensitive company information is visible online or stored in a cloud-based system like Dropbox or Google Drive. Employees should understand how to keep documents secure so confidential files don’t fall into the wrong hands.
  7. Ensuring expectations are aligned
    Not only does training ensure that remote employees understand what’s expected of them, but it also aligns their expectations for work with that of the business. There won’t be uncertainty about business goals and targets they need to hit and why those goals are important to the company. That sense of working toward something larger helps employees stay engaged and have a sense of direction.

When employees are working remotely, it’s even more critical to ensure that people can work together and never feel like they’re operating in silos. The above steps can help you achieve this – and so can DOXA.

How DOXA helps you find the right remote team

By taking the time to offer detailed training programs for remote workers, companies are setting themselves up for success. Ensure that all employees have access to essential knowledge required for successful performance in their roles – regardless of where they’re working from.

At DOXA, we help businesses build global teams that help them scale. Employees are highly skilled and help companies meet their performance objectives.

When you’re ready to grow your team with global experts, set up a free consultation with DOXA today.

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