How to Put the Right Talent in the Right Roles

See nine proven talent-matching strategies 

Key takeaways:

  • Accurate employee placement is essential for streamlined business operations.
  • Matching the right talent with the right roles requires careful planning and organized recruitment. 
  • Collaborating with a Business Process Outsourcing firm streamlines hiring processes to minimize errors and maximize benefits.

Matching your business’s employees with the appropriate roles for them is critical to its success. Unfortunately, many small and medium-sized businesses fail in this area, incurring costly and avoidable losses. What can you do to increase productivity and avoid expensive losses? 

You can start by working with a Business Process Outsourcing (BPO) firm. BPO companies help streamline the talent placement process by accurately matching qualified employees with fitting roles. The result is a more efficient workforce. In addition to working with a BPO, here are nine strategies for optimizing your talent recruitment and placement efforts.

1. Prioritize the roles

Prioritize your current vacancies based on your valued agenda to understand the most critical roles that need to be filled. This will help you make informed, strategic decisions. Determine which skills, traits, and experience are necessary for each job. This way, you create an enabling environment for your incoming talent to succeed in their roles. 

2. Be careful with your job description

Accurate job descriptions are essential for matching prospective talent with the correct roles. Failing to describe jobs accurately could attract the wrong people. Always keep the following in mind when describing your jobs:

  • Keep it succinct
  • Make it clear so that new talent knows what’s expected of them
  • Work in your corporate culture to prepare your incoming talent psychologically 
  • Supply pertinent details about the job, expectations, and company 

Your job description is where the marketing of your company starts. With tons of jobs listed, you want to make sure yours stands out and attracts the most qualified candidates. Make sure it includes a job’s title, summary, responsibilities, qualifications, and important company details like mission and culture. 

3. Plan and recruit carefully

Organize your recruitment process so that careful planning is ensured. Your planning process enables you to identify your potential employees’ priorities. For instance, the modern young graduate highly prioritizes social responsibility and career mobility.

Additionally, haphazard hiring could land you candidates without the essential skills you’re looking for. Gartner research shows that only 16% of all new hires have the necessary skills for their current and new roles. “Hiring quality talent today requires recruiting leaders to shift their strategies from replacing the workforce to shaping the workforce by defining needs based on skills, sourcing talent more broadly and creating responsive employment value propositions,” says Lauren Smith, Vice President, Gartner.

4. Provide networking and collaboration tools

It’s not enough to hire the right talent for vacant roles. You must think beyond the hiring process and focus on how new talent will fit in your business. To do this, you can provide these new employees with collaboration and networking tools. Why? Because they need to fit in and work with a team. 

Use collaboration platforms to boost productivity, engagement, and innovation within your team. The collaboration and networking tools should enable vertical and horizontal interactions within your enterprise. Great tools include Slack, Microsoft 365, and Google Workspace. 

5. Create a succession plan

Creating a succession plan is one way of retaining talent within your fold for a long time. Develop a system that facilitates fair promotion among your employees. Establish a talent review system and process to determine who deserves a promotion. This way, you can easily fill future vacant roles with promotions. 

6. Know candidates’ shortcomings

It’s equally essential to know your incoming talents’ shortcomings before hiring them because nobody is excellent at everything. Your hiring process should put prospective hires at ease to share what they aren’t good at. This way, you understand their career expectations and whether your evaluation of them matches with theirs.

However, don’t ask for their weaknesses to simply reject them. Instead, seek to understand how they are willing to improve and show how your company is ready to help them. Remember, an excellent company helps people overcome their weaknesses and bolsters their strengths. 

7. Build a high-performance culture and environment 

Accurate talent matching should focus on creating a working environment and culture that are conducive to productivity. Create a corporate culture that supports high performance among employees. Such an atmosphere enables every worker to advance in their career. Otherwise, the lack of career advancement opportunities could force them to quit their new jobs. A lack of career development opportunities is a leading reason workers resign.  

An environment that fosters employee wellness and engagement also boosts retention. Therefore, it’s critical to build a culture that listens to employees and understands their needs. Otherwise, your accurate placement won’t last.

8. Go beyond face-to-face interviews

Go beyond conventional face-to-face interviews when placing the right talent in the right roles. The reason is that this traditional method doesn’t fully identify potential talents’ skills and personalities. This scenario worsens when interviewees easily get nervous, making it impossible to express their true selves. 

So, add other tools to your interviewing process to get the best out of candidates. For instance, personality tests and skill-based questionnaires are better placed to capture what resume evaluation and interviews miss.

9. Hire people you could comfortably work for

Lastly, learn from Facebook’s CEO, Mark Zuckerberg. Mark says that he only hires people he would be comfortable and confident working for. That might sound paradoxical, but it contains common sense and truth. Why? Because if you can see great employers in candidates, they would most likely make great employees. The best leaders are often servants. 

The benefits of matching talent with the correct roles 

So far, we’ve talked about how to match the right people to the right jobs. It’s also important to examine why it matters and how it benefits your enterprise. Here are the top benefits of accurate talent matching.

Save time

You save your business precious time when hiring the right people for the job. If you don’t hire the right workers, the jobs will not be fulfilled adequately. You will have wasted time hiring the wrong fits and will have to start over. 

Increased effectiveness and productivity 

Placing the right resources in suitable roles maximizes their productivity. Your new hires will be more satisfied as they explore their potential and use their skills. They will naturally excel the way fish swim in their native waters.

Increased retention that saves you money

Lastly, you won’t incur financial losses refilling vacancies every few months. Retaining high-quality employees is essential. USI stats show that the average cost of a qualified employee leaving a company equals their salary for six-nine months. 

These are just some of the benefits of matching talent with the right roles. It’s Business 101, really. If you do not have qualified employees in the roles they’re in, you really can’t get business done. 

Start your BPO adventure with DOXA today

Matching your current job vacancies with qualified talent requires careful planning and recruitment. You have to create an environment that is efficient, supportive, and productive to retain your new hires. Doing this saves you costly and avoidable staff turnover. 

Fortunately, working with a BPO company like Doxa7 simplifies the process, giving you value for your time and money. Doxa7 helps small and mid-size businesses build highly skilled offshore teams. We understand and adapt to your placement needs, your business’s size notwithstanding. 

We are structurally aligned to deliver excellent results for local enterprises. We offer businesses the necessary technology, resources, and capabilities for competing in a global economy. Contact us today for a free 20-minute consultation.

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