Why Business Process Outsourcing Is Valuable for Real Estate Companies

Business Process Outsourcing can save real estate companies time and money

Time is one of the most valuable commodities in the real estate industry. The more time you have, the more clients you can reach and the more leads you can pursue. 

Many real estate agents get distracted, however, with non-income producing tasks such as scheduling, updating databases, and organizing communications. This is where Business Process Outsourcing (BPO) comes in.

BPO can help real estate professionals save valuable time that they could devote to clients and other income-generating endeavors. There are several reasons BPO is especially helpful for the commercial and residential real estate industry. Learn about the benefits BPO can provide for you and your business. 

Key takeaways:

  • Real estate agents become overloaded with back-end administrative tasks that take away from income-producing activities.

  • BPO helps real estate professionals save valuable time and money.

  • Reduce costs by using BPO for admin tasks over hiring an in-house assistant.

  • No matter what time zone you’re in, BPO can answer calls or make cold calls around the clock.

  • A good BPO company can match you with specialists trained to work in the real estate industry.

  • BPO allows you to grow your team without spending money on a larger office space.

  • BPO gives you the extra time to grow your business and increase sales and commissions. 

Cost-effective office administration

BPO offers a cost-effective alternative to hiring an expensive in-house assistant. It will save you money without sacrificing exceptional service. BPO can match with you trained offshore professionals to handle your day-to-day office administration such as:

  • Preparing real estate listings

  • Creating marketing materials

  • Updating client contact lists and posting on social media. 

  • Scheduling appointments

  • Posting on social media and blogs

  • Organizing emails and other communications

With these tasks off your to-do list, you’ll increase productivity and have more time to devote to your clients. 

Round-the-clock service

BPO workers can answer phones 24/7. If you’re working in commercial or residential real estate, you never want to miss a call from a potential client. Outsourcing your answering service ensures important calls are always answered. With clients traveling to and from different time zones, you may receive calls at all hours of the day or night. BPO professionals will be able to take calls and assist clients whether you’re in the office or not. 

You also have the option to outsource your cold calls. As a real estate agent, you know that growing your list of contacts is important for generating continuous sales. BPO can assist with client outreach. If you work with clients all over the country, it can be very useful to outsource cold calls. BPO workers can make calls when it’s convenient for potential clients, regardless of what time zone they or you are in.

Access to specialists

Outsourced professionals are trained to manage basic administrative tasks such as scheduling meetings, tracking projects, and distributing memos. There are also BPO workers with specialized training in the real estate industry. This means you’ll have access to specialists who understand your industry and can be trusted to handle tasks with care and skill. 

Rather than hiring someone in-house and spending time and money on training, BPO can connect you with real estate industry professionals who are already up to speed. A good BPO company will see to it that you have access to highly-trained workers who can deliver excellent results. 

Grow your business

If you streamline your administrative and other non-income producing tasks with BPO, you’ll be free to focus on money-making endeavors. Real estate agents only make money when a property is sold so it makes sense to spend the bulk of your time selling. BPO workers can generate leads, leaving you free to follow through on them and potentially make a sale.  When the majority of your time is focused on your responsive clients, you’ll be able to grow your commissions and your business. 

Expand your team while saving resources

Hiring in-house assistants can mean a bigger office space as well as paid holidays and sick leave. BPO eliminates these concerns so you can allocate your resources to other things. BPO can help you streamline administrative tasks so you can focus on the money-making aspects of your business. When back-end tasks are off your mind and schedule, your business will be more productive at a fraction of the cost. You and your agents can channel your collective efforts into negotiating sales and generating commissions. 

These are some of the benefits you can expect when you partner with a BPO company. The bottom line is BPO is particularly helpful for the commercial and residential real estate industry as it frees up agents’ time to focus on client interaction and closing sales. 

Partnering with DOXA

If you’re interested in partnering with a BPO company, Doxa7 offers tailored solutions to meet your unique needs. We’ll help you build a skilled offshore team and monitor productivity. Contact us today to find out how we can help.

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