Process Optimization

A representation of a globally outsourced team in different locations

Effective Communication: How to Get the Best from Your Outsourced Team

Without effective communication, managing expectations, giving feedback, and collaborating effectively can be difficult. This can lead to project delays, misunderstandings, and, ultimately, a deterioration of the relationship between the organization and the outsourced team. Key Takeaways: Communication is essential for Talent Management and improved work experience Without proper communication, managing an outsourced team can be …

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A businessperson left behind due to inadequate process gap analysis

Closing the Process Gap: How to Identify and Address Inefficiencies in Your Business Operations

Gap analysis enables businesses to identify areas of improvement and pinpoint growth opportunities. Business owners can objectively evaluate their current state and implement strategies to move their organization toward its desired goals. Key Takeaways: A process gap can cause inefficiencies, bottlenecks, missed opportunities, and decreased profits Process gap analysis helps business leaders identify inefficiencies, devise …

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A group of motivated workers working during the holiday season

6 Effective Ways to Keep Your Team Productive During Christmas and the Winter Slump

While maintaining employee productivity during Christmas and winter can be tricky, it’s not impossible. Here are a few tips to help you keep your team on track. Key Takeaways: The Christmas season is always an exciting time of the year, with a festive atmosphere of anticipation and joy But it can also be the least …

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woman relaxing while working on a laptop

Guidant Financial’s Journey Towards A Connected Remote Work Culture

“You never want a serious crisis go to waste, it’s an opportunity to do things you could not do before” In his presentation at DOXAcon 2022, Guidant Financial’s Head of People, Cory Sanford, quoted former U.S. Chief of Staff, Rahm Emanuel, in the latter’s response during the Great Recession in 2009. This very statement probably influenced …

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Start the New Year with DOXA: Trends That Will Shape the BPO Industry in 2023 and Beyond

The new year is an opportunity to start fresh and set yourself up for success. As we look toward 2023, several trends will shape the BPO industry.

Guidant’s Learning Curve: Shaping Identity Through Financing Paradigm Shifts and Strategic Pivots with Jeremy Ames

In the 10th episode of his “The Future Is Borderless” podcast, DOXA founder David Nilssen is in conversation with Guidant’s CEO Jeremy Ames as he explores the successes and challenges of Guidant—the 19-year-old Boise-based financing company specializing in Rollovers as Business Startups (ROBS) loans—that have helped the brand find its place in the sun. Following …

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Effective Ways to Keep Your Team Productive During Christmas and the Winter Slump

The holidays are a time of joy, family, and celebration. But it can also be stressful when work productivity takes a nosedive. Check out these six tips to help your team stay productive during the holiday.

Workplace flexibility: Does it boost or shrink productivity?

Key takeaways: Flexible work is the new trend in the modern workplace and it’s here to stay Having the flexibility to choose where and when you work can improve productivity Several studies show that workplace flexibility benefits workers and employers in many ways Many employees today are continuing to discard traditional office work patterns that …

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A Guide to Understanding and Implementing Efficient Process Optimization

How to get the best results from your business process and resources: Key takeaways: Process optimization helps a business streamline its operations, maximize its resources, and improve its ROI and output. It is key for businesses to become and stay profitable. It benefits business operations, leaders, and workers in various ways. Improving processes can cut …

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The Top 8 Hacks to Improve Your Business’s Financial Processes in 2022

Don’t let repetitive, time-consuming financial processes slow your company down Key takeaways: Finance and accounting professionals play a crucial role in driving business growth but a lot of companies underuse these resources because they’re bogged down in inefficient financial processes. Financial processes like invoicing, billing, and reporting can weigh down a business due to their …

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